Policies Service Quality

Service Quality
  • Vision Communications makes no warranty of its service and availability. While a good faith effort will be made to minimize any and all downtime to scheduled maintenance periods, no guarantees are made as to any account, product, or service offered by Vision Communications. In addition Vision Communications makes no warranty of customer transmissions, connections, downloads, etc. Customer is solely responsible for any losses, damages, or expenses related to service failure, whether caused by Vision Communications or a customer, and agrees that Vision Communications shall not be liable for any or of the same.
  • Customer agrees to indemnify and hold Vision Communications wholly harmless from and against any and all liabilities that may arise as a result of the failure of services equipment or software of Vision Communications, with the exception of willful misconduct or omission of Vision Communications.