Policies Netiquette


We ask you to be civil and to show respect for others. Don’t interfere with another Customer’s enjoyment and use of the Internet. Accordingly, Vision Communications reserves the right to give you a warning or, at our discretion, terminate your membership.

The Customer agree to abide by the generally accepted rules of Netiquette and the accepted policies of any networks or services accessed while using Vision Communications. It is the customers responsibility to familiarize himself/herself with these rules if he or she does not already understand these rules. Any violation of these rules and policies can be grounds for termination of a customers account with Vision.
If you receive a warning - A warning indicates that your language or conduct does not comply with these Terms of Service. Please, take the time to read these Terms of Service again. They are posted in the Vision Services. With the exercise of some plain common sense, they’re easy to comply with. Let’s look at some examples of prohibited conduct:
Violation of Netiquette that can result in the termination of a customers account include, but are not limited to, the following:

  • Advertising, Solicitation and Name Harvesting. Unless you obtain express permission from the Customer in advance, you may not use Vision Communications to send unsolicited advertising, promotional material or other forms of solicitation to another Customer except in areas designated for such a purpose (e.g., the classified area). You may not use Vision Communications to collect or "harvest" screen names of other Customers without the express prior permission of the Customer. Vision Communications, Inc. reserves the right to block or filter mass e-mail solicitations on or through Vision Communications.
  • Spamming or Mail Bombing This refers to the sending or very large and/or very many messages to a user or site as to cause that users or sites mail server to crash or to cause their mail to bounce.
  • Unsolicited E-Mail Sending unsolicited E-mail which provokes complaints from the recipient(s).
  • Chain Letters and Pyramid Schemes. Certain chain letters and pyramid schemes are illegal. Transmission of chain letters and pyramid schemes of any kind is not allowed on Vision Communications. This material places an unnecessary load on our e-mail system and is considered a nuisance by many Customers. Not only are chain letters (or messages that offer a product or service based on the structure of a chain letter) of questionable legality, they are a waste of resources and Vision Communications does not permit them.
  • Graphic Files. Vision Communications, Inc. prohibits the transfer or posting on Vision Communications, or pointing to or referencing, sexually explicit images or other Content it deems offensive.
  • Impersonation. This can involve the portrayal of another person or entity, such as the impersonation of Vision Communications, Inc. staff or an independent content provider ("ICP"), authorized Guide or Host, or communication under a false name or a name that you are not authorized to use, such as a celebrity. Customers may not pretend to be Vision Communications, Inc. personnel or other persons in any online communication, for example by using screen names, Customer profiles, chat dialogue and message postings.
  • Password Solicitation. Its absolutely prohibited to solicit or attempt to obtain a Customer’s password, account or financial information. The best protection against someone improperly obtaining your password, account or financial information is to NEVER give out your password. "Loose lips sink ships!" Remember, Vision Communications employees or representatives will NEVER ask you for your password online. So if someone asks you for it, refuse and report the incident to Vision Communications Customer Services immediately.
  • Offensive Communication. Using vulgar, abusive or hateful language is not allowed (even when masked by symbols). Please use your best judgment and be respectful of other Customers. Remember, children may be online.
  • Harassment. When a Customer targets another to cause distress, embarrassment, unwanted attention or other discomfort, this is harassment. We don’t allow harassment and may suspend or terminate a Customer who harasses others. Prohibited are attacks based on a person’s race, national origin, ethnicity, religion, gender, sexual orientation, disability or other identification. If you have a disagreement with someone, don’t make it personal on Vision Communications.
  • Illegal Storage Using the Vision Communications servers for exchange or storage of illegal or pirated software.
  • Illegal Instruction Using a Vision Communications server(s) to provide instructions about hacking into computer systems or creation of viruses.