Main Office
Lobby
115 West 10th Blvd, Larose, LA 70373
Phone
(985) 693-0123
Fax
(985) 693-3049
Hours
Mon-Fri 8am - 5pm
Thurs 8am - 6pm
Sat Closed
Sun Closed
Drive-Thru Hours
Mon-Fri 8am - 4:30pm
Browse online support
Visit the Vision Support site for quick answers, manuals, and in-depth technical articles.
Customer Service
Phone
(985) 693-0123 Larose (985) 396-0123 Leeville (985) 787-0123 Grand Isle
Fax
(985) 693-3049
Please use our Customer Service Contact Form to send an email to our customer service department.
Technical Support & Repair
Phone
(985) 693-1211 Larose (985) 396-1211 Leeville (985) 787-1211 Grand Isle
Please use our Online Repair Form to report a problem with your service by email.
Call Center
Phone
(985) 693-4567
Please use our Call Center Contact Form to send an email to a Call Center Account Representative.
Production & Local Programming
Phone
(985) 693-4567 (985) 798-5225 Feedback Hotline
Please use our Production Contact Form to send an inquire about Vision's production service.
Channel 25
Phone
(985) 693-0123
Please use our Channel 25 Form to send an ad or to inquire about our business contracts.
Business Solutions & Sales
Phone
(985) 693-0123
Please use our Business Solutions Contact Form to send an inquiry to our Business Solutions Team.
Closed Captioning Contacts
Reporting Immediate Operational Issues:
Stephanie Harris, Customer Support Manager
Phone
225-743-7034
Fax
225-647-9648
Written complaints:
Stephanie Harris, Customer Support Manager
EATEL 913 South Burnside Ave., Gonzales, LA 70737
Phone
225-743-7034
Fax
225-647-9648
Email: Stephanie.harris@eatel.com
Copyright Notice Contacts
Pursuant to the Digital Millennium Copyright Act ("DMCA"), please send any notices of copyright infringement to:
Janet S. Britton, General Counsel
913 South Burnside Avenue, Gonzales, LA 70737
Phone
(225) 621-4498
Fax
(225) 647-7927
Payments
Online & Automatic Payments
Make an online or set-up an automated bill payment by credit card.
To set-up automated bank drafts, please complete and submit the Bank Draft Authorization Form.
By Phone
Make your payment using a credit or debit card by calling (985) 693-0123.
Lobby, Drive Thru & Night Drop
115 West 10th Blvd.
Larose, LA 70373
PO Box 188
Larose, LA 70373-0188
