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| Lobby: | 115 West 10th Blvd Larose, LA 70373 |
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| Lobby Hours: | Monday - Friday 8:00 a.m. - 5:00 p.m. Thursday only 8:00 a.m. - 6:00 p.m. |
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| Drive-thru Hours: | Monday - Friday 8:00 a.m. - 4:30 p.m. |
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Voice • Video • Internet Customer Service |  |
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| Phone: | (985) 693-0123 (985) 396-0123 Leeville (985) 787-0123 Grand Isle (800) 256-5665 Toll Free (985) 798-5225 Feedback Hotline |
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| Fax: | (985) 693-3049 | |
| Email: | Please use our Customer Service Contact Form to send an email to our customer service department. |
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Voice • Video Repair Service | |
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| Phone: | (985) 693-1211 (985) 396-1211 Leeville (985) 787-1211 Grand Isle (800) 256-5665 Toll Free (985) 798-5225 Feedback Hotline |
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| Email: | Please use our Video & Voice Repair Form to report a problem with your voice & video service by email. |
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Internet Technical Support | |
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| Phone: | (985) 693-0123 (800) 256-5665 Toll Free |
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| Email: | Please use our Tech Support Form to report a problem with your Internet service by email. |
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Long Distance | |
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| Phone: | (985) 693-0123 (985) 396-0123 Leeville (985) 787-0123 Grand Isle (800) 256-5665 Toll Free |
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| Email: | Please use our Long Distance Contact Form to send an email to our customer service department. |
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Call Center | |
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| Phone: | (985) 693-4567 (866) 528-3526 Toll Free |
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| Email: | Please use our Call Center Contact Form to send an email to a Call Center Account Representative. |
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Production & Local Programming | |
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| Phone: | (985) 693-4567 | |
| Email: | Please use our Production Contact Form to send an inquire about Vision's production service. |
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Channel 25 | |
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| Phone: | (985) 693-0123 (800) 256-5665 Toll Free |
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| Fax: | (985) 693-0230 | |
| Email: | Please use our Channel 25 Form to send an ad or to inquire about our business contracts. |
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Web Design | |
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| Phone: | (985) 693-0123 (800) 256-5665 Toll Free |
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| Fax: | (985) 798-5853 | |
| Email: | To contact our webmaster regarding our web design services, please use our Contact Form. |
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Business Solutions & Sales | |
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| Email: | Please use our Business Solutions Contact Form to send an inquiry to our Business Solutions Team. |
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Careers | |
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| Phone: | (985) 693-4567 |
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Closed Captioning Contacts | |
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| Reporting Immediate Operational Issues: | Eddie Callais |
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| Written Complaints: | Ashley Phillips, C.O.O. Vision Communications, LLC P.O. Box 188 Larose, LA 70373-0188 Phone: (985) 693-4567 Fax: (985) 693-4971 E-Mail: ashley.phillips@eatel.com |
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Copyright Notice Contacts | |
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| Pursuant to the Digital Millennium Copyright Act ("DMCA"), please send any notices of copyright infringement to: | |
Janet Britton |
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Payments | |
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| Automatic Payment | Set-up automated bill payment by bank draft or credit card (Visa, Mastercard or Discover) by calling Customer Service. | |
| By Phone | Make your payment using a credit or debit card by calling Customer Service. | |
| Post Office Box 188, Larose, LA 70373-0188 | ||
| Lobby, Drive-thru & Night Drop | 115 West 10th Blvd., Larose, LA 70373 |