Contact Us

  Lobby: 115 West 10th Blvd
Larose, LA 70373
     
  Lobby Hours: Monday - Friday
8:00 a.m. - 5:00 p.m.
Thursday only
8:00 a.m. - 6:00 p.m.
     
  Drive-thru Hours: Monday - Friday
8:00 a.m. - 4:30 p.m.

Voice • Video • Internet Customer Service



  Phone: (985) 693-0123
(985) 396-0123 Leeville
(985) 787-0123 Grand Isle
(800) 256-5665 Toll Free
(985) 798-5225 Feedback Hotline
     
  Fax: (985) 693-3049
     
  Email: Please use our Customer Service Contact Form to send an email to our customer service department.


Voice • Video Repair Service



  Phone: (985) 693-1211
(985) 396-1211 Leeville
(985) 787-1211 Grand Isle
(800) 256-5665 Toll Free
(985) 798-5225 Feedback Hotline
     
  Email: Please use our Video & Voice Repair Form to report a problem with your voice & video service by email.


Internet Technical Support



  Phone: (985) 693-0123
(800) 256-5665 Toll Free
     
  Email: Please use our Tech Support Form to report a problem with your Internet service by email.


Long Distance



  Phone: (985) 693-0123
(985) 396-0123 Leeville
(985) 787-0123 Grand Isle
(800) 256-5665 Toll Free
     
  Email: Please use our Long Distance Contact Form to send an email to our customer service department.


Call Center



  Phone: (985) 693-4567
(866) 528-3526 Toll Free
     
  Email: Please use our Call Center Contact Form to send an email to a Call Center Account Representative.


Production & Local Programming



  Phone: (985) 693-4567
     
  Email: Please use our Production Contact Form to send an inquire about Vision's production service.


Channel 25



  Phone: (985) 693-0123
(800) 256-5665 Toll Free
     
  Fax: (985) 693-0230
     
  Email: Please use our Channel 25 Form to send an ad or to inquire about our business contracts.


Business Solutions & Sales

  Email: Please use our Business Solutions Contact Form to send an inquiry to our Business Solutions Team.


Careers

  Phone: (985) 693-4567


Closed Captioning Contacts

  Reporting Immediate Operational Issues:

Eddie Callais
Phone: 985-693-4567
Fax: 985-693-4971
Email: eddie.callais@corp.viscom.net

  Written Complaints: Ashley Phillips, C.O.O.
Vision Communications, LLC
P.O. Box 188
Larose, LA 70373-0188
Phone: (985) 693-4567
Fax: (985) 693-4971
E-Mail: ashley.phillips@corp.viscom.net


Copyright Notice Contacts

  Pursuant to the Digital Millennium Copyright Act ("DMCA"), please send any notices of copyright infringement to:
 

Janet Britton
112 West 10th Street
Larose, LA 70373
Phone: (985) 693-4567
Fax: (985) 693-5800
E-mail: copyright@corp.viscom.net
Respect Copyrights



    Payments




  Automatic Payment Set-up automated bill payment by bank draft or credit card (Visa, Mastercard or Discover) by calling Customer Service.
     
  By Phone Make your payment using a credit or debit card by calling Customer Service.
     
  Mail Post Office Box 188, Larose, LA 70373-0188
     
  Lobby, Drive-thru & Night Drop 115 West 10th Blvd., Larose, LA 70373



To make a payment
on your
2012 Vision Directory
by Sunshine Pages
call
1-800-621-4211
A part of Eatel
&
Sunshine Media